Celebrating 50 Years at the Sheraton Maui Resort and Spa

Posted on August 14, 2013 by Wayne and Judy Bayliff Standard 4

Those of you who have frequented the beautiful Hawaiian island of Maui over the years will remember the queen of Ka‘anapali Beach – the Sheraton Maui.

The hotel was new and glamorous in 1963. Back then, it was sitting quietly alone near the legendary and now famous lava jetty called Black Rock. It has been 50 years, and you should see the resort now!

The Sheraton Maui Resort & Spa

Renovated many times through the decades, this classic Hawaiian resort still sits on 23 acres of pristine sand and tropical landscaping and overlooks the island of Lanai, just a short sail to the west.

Warm trade-winds float through the 508 spacious rooms and suites – most of which face the ocean.

The Sheraton is a landmark destination resort on Maui that has gained in stature as the island has developed around it.

We have watched this Sheraton resort blossom and become a favorite for generations of tourists. To stay at the Sheraton Maui is like coming home to a rich Hawaiian heritage, and we always find new and exciting things to write about during each visit.

This tropical vacationland offers something for everyone in the family. In season, you can catch a catamaran right from the beach of the resort and head out to watch the humpback whales as they migrate to their ancestral mating and birthing grounds.

Another activity that originates from the beach in summer is parasailing. Get swept high into the sky and revel in the panoramic views of Ka‘anapali and the mountains beyond. It’s exciting regardless of age.

Explore the underwater world of Maui

The Black Rock lava outcropping is at the far end of the resort, and is the best venue for oceanic underwater entertainment in the area.

Known as Pu‘u Keka‘a to the locals, it’s the “in” place to get up-close and personal with turtles, rays and scores of Hawaii’s colorful tropical fish. It’s best to do your underwater activities early in the day – that’s when the sea is most calm and the water clear.

On previous trips we have made SCUBA dives around the jetty, but you can see just as much by snorkeling. If you are not a certified diver, but would like a SCUBA-like experience, try SNUBA.

SNUBA is similar to SCUBA, but the air tank is not on your back – instead it floats above you on a small raft. You breathe air through a long hose that extends from the air reservoir to a regulator that you put in your mouth – much like a snorkel.

Since your depth is limited by the length of the air hose, there’s no danger of going too deep, therefore certification is not necessary. The guides teach you everything you need to know. SNUBA is great fun and perfect for the waters surrounding Black Rock!

Our SNUBA guide was with Shoreline SNUBA Divers

Watch the time honored Black Rock cliff dive

The acclaimed Black Cliff Dive Ceremony has taken place every evening at the Sheraton Maui since its opening in 1963 is a tradition that dates back to island royalty. The story is that Maui Chieftains made ceremonial dives from these same lava cliffs while their admiring warriors looked on.

We watched the youthful diver start his fire run from the Cliff Dive Bar across the wide lawn and onto the sand that would bring him to the base of the great lava jetty.

He climbed at a speed indicative of his age and prowess, and was soon atop the rocks lighting a series of torches as he made his way to the place where he would call upon the Gods to watch his entry into the dark water below.

With a burst of energy the diver reached for the stars, then his outstretched body slowly turned downward toward the sea. He made a perfect entry – all to the wild applause of the spectators.

A great place to watch the ceremony is from the Cliff Dive Bar. Try the resort’s signature Black Rock Lager and some homemade potato chips while you are there. Tasty!

More for the foodies

Start the morning with breakfast at the Black Rock Terrace, it has a very nice buffet with all the trimmings – and really great coffee.

We had lunch at the Cliff Dive Bar and enjoyed the grilled hamburgers and giant chips while watching some kids take their first lesson in the Hula. What a kick.

There were guests swimming along the lagoon that encircles the bar, and after walking off lunch we joined them in a refreshing swim odyssey through pools, landscaped settings, under bridges, alongside waterfalls and a water slide. This is a splendid way to enjoy a tropical afternoon in paradise.

There’s a luau

The Ka‘anapali Sunset Luau takes place on the Ocean Lawn of the Sheraton Maui. The luau comes with all the time honored trappings of a great Hawaiian celebration inclusive of stories and songs of the islands, and an awesome fire knife dance. A Kalua Pig is roasted in a traditional underground oven, and the event includes an all-you-can-eat Hawaiian buffet, with unlimited drinks. A great family entertainment outing.

A stroll along the Ka’anapali paved beach path is a great way to walk off a delicious Hawaiian dinner while you check out the resorts, shops, restaurants, and bars. Mid-way along the footpath is the famous Whaler’s Village – a great place to watch people, window shop, and grab a drink or food. If you forgot to pack anything, one of Hawaii’s ubiquitous ABC Stores is located in the Village.

The Sheraton has shuttle service to the Whaler’s Village and the old whaling town of Lahaina – just 4 miles south of the resort.

Pièce de résistance

For an extra special treat don’t miss the romance of a Sheraton Maui “Dinner under the Stars.” It is an extraordinary romantic event that you will remember forever.

Our dinner under the stars took place in a quiet corner of the resort, just in back of Black Rock.

We arrived at our reserved tropical hut just after the torches on Black Rock were lighted, and the sunset was flooding across the far horizon. Sunset was bitter sweet that evening. The day was perfect, and we did not want it to end.

Our personal waiter motioned toward a chilled bottle of champagne, and what better way to celebrate a wonderful day – and a magnificent vacation – than with a cold glass of sparkling wine.

The menu

There is a choice of three unique offerings in the Sheraton Dinner under the Stars program. We selected the Moonlit Menu.

Our Starter was out of this world. It was presented in Ice Pearls, which are large globes of hollowed ice surrounding the most delicious fresh island sashimi, served with a savory wasabi dipping sauce. It was almost too elegant to eat, but we got over it.

Salad consisted of a floral of upcountry greens with oriental dressing, sour dough Kaiser Bread and whipped Molokai Honey Butter.

The Entrée was exquisite. Seared filet mignon with crab legs and asparagus, glazed with béarnaise sauce and served with garlic mashed potatoes.

All this was topped off with what else? Hawaiian grandma’s apple pie and coffee. However, we could have also selected heavenly haupia cake, double chocolate dobash, or Italian tiramisu. We don’t know about the other desserts, but we can certainly recommend the apple pie.

There are only three available outdoor settings for your private Dinner under the Stars. Don’t be disappointed, make reservations early.

If you go

The award winning Sheraton Maui Resort and Spa is on the northwest shore of the island and a 45-minute ride from the Kahului Airport.

The resort is situated at the northernmost point of three-mile long Ka’anapali Beach. The beautiful silky sand beach is lined with many condominiums, resorts, shops, and restaurants. On the eastern side of the buildings are two of Maui’s ten popular golf courses.

For more information about the Sheraton Maui Resort & Spa visit their website at www.sheraton-maui.com.

While you are on Maui

Maui is an island that was destined to be be a place for recreation and relaxation. See the sunrise from the summit of Haleakala, and view the sunset from the sandy beach of the Sheraton Maui as you watch the Black Rock Cliff Dive Ceremony.

Visit the Maui Ocean Center to learn about those with which we share our planet. Stroll the old streets of Lahaina and spend some time under the historic giant Banyan Tree that shades all who seek it.

There’s much more to do in Maui than we could fit in this article. Visit: http://www.gohawaii.com/maui

Happy travels!

For more of our stories about Hawaii and Hawaiian resorts, click on the subjects below:

The Royal Hawaiian Elegantly Preserves Its Heritage on Waikiki Beach

Reliving the Privileged Past at the Moana Surfrider on Waikiki Beach

Remembering December 7, 1941 At The Pearl Harbor Memorial

Luxury Cruising From San Francisco to Hawaii on Princess Cruises

Photos © Wayne and Judy Bayliff – Underwater photos courtesy of Shoreline SNUBA

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A Beachy Keen Hideaway on the Gulf Coast of Florida

Posted on July 23, 2013 by Wayne and Judy Bayliff Standard

The cottages at the Bungalow Beach Resort on Anna Maria Island on the west coast of Florida are special for several reasons. Here’s what we found one rainy day on the fabulous Gulf Coast.

Seeking Old Florida

It was already raining when we made a left turn off Highway 64 in Bradenton and onto Highway 789, the road that runs north and south and divides the island. We immediately began to search for the sign for the Bungalow Beach Resort.

This was our first trip to Anna Maria Island, and for some inexplicable reason we expected the vibe to be a little like Nantucket Island circa1942 – but we were way off the mark. Anna Maria Island is a busy, seven-mile long stretch of sugary sand, restaurants, condominiums, and assorted homes ranging from Early Prohibition to Modern Glass.

It only took a few minutes to realize that the variety of structures on the island all came nicely together in a great place for a beach residence or second home – and where a family on vacation could quickly interact with the sea and sand.

We found our sign

Between wiper swipes, we managed to identify our destination. At first glance, the property, which is nestled between taller buildings, looked quite small.

It was still coming down when we pulled into the unpaved parking lot that fronts the one-story bungalows. The office faces the street and we made a mad dash through small pools of water in the sand. We hadn’t packed an umbrella, so we got a good dose of Florida’s liquid sunshine on our short trek.

It was in the resort’s tiny office that we first realized we were about to take a trip back in time. We just didn’t know what a marvelous journey it would be.

Finding our bungalow

The downpour had subsided during our check in. The puddles where still evident, but the porous earth had soaked up much of the standing water. We retrieved our bags from the trunk of the car and made our way along a curvy sand path toward the beach.

Our bungalow was number “102” and faced the Gulf. It was just a clam throw away from the waves quietly rolling along the shore.

The winds were calm, so the sea was tranquil and smelled sweet after the rain. We watched a string of pelicans gliding so low that their wings skimmed the tips of the gentle swells.

We looked up and down the shore – except for the occasional clumps of sea oats and palms – it was empty. The uncommon desolation was quite soothing – and we began to relax.

Slice of nostalgia

The Desoto bungalow was picture perfect and retro-luxurious. Although we had missed the mark about Anna Maria Island, we hit our goal of finding “Old Florida” right here at the Bungalow Beach Resort.

All about style

We had just arrived a few minutes before, but we were already beguiled by the elegant simplicity of the surroundings. This is a place where tradition pervades – 1930s style.

Flip flops and island milieu

Before long, we were unpacked and uncorked. A fine Pinot Gregio complemented our growing mood of relaxation, harmony, and contentment.

A place to watch the rain roll across sea and shore

It started to rain again with the sound of a gentle patter on the porch roof. We quickly settled into the white wicker chairs under the protected patio canopy and watched a symphony of dancing drops on the bungalow railing.

The rain eventually turned to a slight drizzle, and along with the temperate sea, created an easy environment for libation and laughter – just as it must have done for scores of other couples across the eight decades of the resort’s existence.

Warm thoughts of bygone eras

We speculated about other vacationers enjoying these charming little bungalows in the early 1940s. We supposed how they would have dressed for their trendy beach vacation on Anna Maria Island.

As we pondered the deserted beach chairs directly to the front of our bungalow, we conjured up images of young couples – now old – that once took in the same view, on similar rainy days. Wherever they are, we hope they still remember that dreamy day at Bungalow Beach Resort and smile. We know we will.

Before long, darkness cloaked the Gulf. It was time to end our wonderful day with a restful slumber in luxurious comfort.

Every modern convenience plus sentimental charm

We recommend the Bungalow Beach Resort to anyone interested in a nostalgic private beachfront haven with ceiling fans, window air conditioners, a kitchen, a small pool – and all the contemporary amenities that make for a romantic or memorable family island vacation. This resort is a salute to the past while embracing the new and now. It is all about fun, sand, and sea, but if you are lucky – maybe you will get a soothing rainy day as well.

If you go

There are 15 bungalows at the resort. See the resort layout map here. Bungalows 101, 102, 104, 105, and 116 all face the Gulf of Mexico and are closest to the beach and water. They are the best vantage points from which to appreciate the outstanding Florida sunsets. These rooms are among the most expensive at the resort, but are well worth the difference in price.

For more information about the Bungalow Beach Resort and its amenities, as well as things to do in the area, check out their website at www.bungalowbeach.com

Anna Maria is awash in restaurants. We ate at two we can recommend – the City Pier Restaurant and the Sandbar Restaurant and Lounge. A specialty in this area is the Grouper Sandwich – try one – they are delicious.

Anna Maria Island is the northernmost Key (or Cay) along the coastal Keys between Bradenton and Sarasota, Florida. The Gulf of Mexico runs along its western shore, and the Sarasota Bay is to the east. Florida state highway 789, a.k.a. the Gulf Drive divides the ultra-narrow island.

Happy travels!

Photos © Wayne and Judy Bayliff

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Exploring the Amenities Aboard the Nieuw Amsterdam

Posted on July 17, 2013 by Wayne and Judy Bayliff Standard Reply

Holland America has been building great ships for cruise vacations for 138 years. The ms Nieuw Amsterdam is no exception.

In our last article, we wrote about the four ships that have proudly borne the name ms Nieuw Amsterdam. We also reviewed the many on-board dining options available to passengers.

Today, we complete our story by listing a multitude of other on-board amenities. We also want to give prospective cruisers some insight into a ship’s crew – and how they contribute to a memorable cruise.

Exploring the ship

Starting at the top – on deck eleven – there is an Observation Room with a forward-looking 180-degree vista.

At this location, there is a coffee bistro, a bar, and an excellent library, with books, newspapers, and magazines.

There is also an Internet Café, game tables, and numerous easy chairs.

One deck down, Club HAL (Holland America Line) provides supervised entertainment for the 3 to 12 set. The Loft is not far away and is a comfortable lounge where teenagers can meet and mingle, and play age related games. The Loft’s unique New York design is complete with street signs, a Yellow Cab, and a Hot Dog Stand.

There is a fully equipped Fitness Center and Spa and Salon on deck nine where you can completely immerse your mind and body into a retrofit, or just rejuvenate and relax.

If you are tired from a hard day at sea, enjoy a movie in the ship’s 36-seat Screening Room – on deck three – and, it’s complete with cushy-chairs and free fresh and delicious popcorn.

Also on deck three, and after your workout or spa-treatment, you might like a go at upscale shopping in the ship’s Signature Shops –

or try your luck at the slot machines and gaming tables in the glittering Casino on deck two.

If you like to cook, the Food and Wine magazine Culinary Arts Center on deck two will be a big hit. There you will find a state-of-the-art demonstration kitchen where gourmet-cooking lessons are provided by celebrity food preparers and the ship’s own master chefs.

Elsewhere on deck two, computer aficionados can take free lessons in the Digital Workshop powered by Microsoft Windows. Holland America’s Microsoft trained “techsperts,” will demonstrate photo editing tricks, and provide participants with general computer tips in an interactive classroom setting. Computers are provided.

As the sun goes down, many of the day activity rooms magically morph into exciting cabarets, and like the other lounges situated throughout the ship, many offer passengers the opportunity to dance the night away.

While on board, you can view and purchase your captured exploits at the ship’s extensive photo gallery on deck three, and don’t miss the fine art gallery where treasures are for sale and auction.

If for some reason you would prefer to spend your ocean holiday in your stateroom, you might enjoy a long soak in your cabin’s tub and pamper yourself with the provided Elemis bath amenities. After a slow dry with a plush Egyptian cotton towel, slip into a waiting deluxe terry cloth robe. You might then pop one of the thousand or so ship’s library DVDs into your flat panel wide-screen TV.

To complement your relaxation and entertainment, may we suggest a beverage from the mini-bar and a snack or full meal from the complimentary room service menu. La bonne vie!

Shore Excursions

Holland America has an extensive array of port tours for passenger enjoyment. A good reason to avail oneself of on-board tour booking is safety. Another is that the contracted operators know when you need to be back at the ship for departure. Yes, it can happen.

Live entertainment on board

We have been on many cruises, and after awhile the stage productions on cruise ships tend to do a mental merge – but not on this cruise on the Nieuw Amsterdam.

Group ensemble performers on cruise ships are selected randomly and put under various length contracts as individuals – which means, they work with many different people in the course of their engagements at sea.

: Laura Parkes and other performers answer guest questions

The assembled performers in the stage productions on our Nieuw Amsterdam sailing were absolutely the best we have ever seen. The dancers and singers on board were exceptional to a person. Their physical attributes and artistic talent were well above what you would find on the average cruise.

Kudos to the HAL talent scouts responsible for bringing this amazing group together. Sorry, we have no pictures of the group in action. Photography of stage performances is not permitted for legal and safety reasons.

One possible explanation for the quality of the talent is that unlike some other lines, HAL does not require double-duty from its performers. That means you will not see professional artists performing “welcome aboard duty,” or running daily bingo. Cruises that require artists to do something other than perform tend to attract less experienced talent.

We took a particular interest in a vocalist named Laura Parkes. She has a fantastic range and superb stage presence. Laura hails from England. She has been performing on the cruise ship circuit for several years as a lead production vocalist, and aspires to Las Vegas Cabaret. If any of our readers are connected in Las Vegas, Laura could be your greatest find – drop us an email.

All this talent was supported by the ship’s backstage hands at the Showroom at Sea. This beautiful theater spans two decks, and the seats are most comfortable. The stage-sets in the Showroom were brilliant, and the costumes were professional, chic, and alluring. The Nieuw Amsterdam has the best of all of it.

Service Maximum

A cruise ship is basically a floating resort hotel. Therefore, it only makes sense that the majority of shipboard employees would report to the Hotel Manager – who in turn reports to the Captain. At the time of our sailing, there were 868 crewmembers aboard the Nieuw Amsterdam. 756 of them reported to the Hotel Manager.

When we spoke to Mark Zeller, the amiable Hotel Manager aboard the Nieuw Amsterdam, we asked why he thought his ship was so well received by his passenger guests. He replied without hesitation, “It’s the quality of the crew.”

There are dozens of countries represented in the ship’s complement, but the vast majority of the service personnel come from Indonesia, Bali, and the Philippines – all countries whose people have reputations for being gracious, outgoing, and caring.

We found Mr. Zeller’s pride in his staff to be highly warranted, as the crew of the Nieuw Amsterdam was particularly delightful and friendly. We were not surprised to discover that Holland America has recruiting centers and training schools in both Indonesia and the Philippines.

Crew members aboard cruise ships work hard and are away from their families for long stretches. Typically, they sign on for a ten-month tour, and may rotate their assignments on several ships during their sea-going careers.

Captain on the bridge

: Captain Jonathan Mercer

There is a common misconception that all Masters on Holland America’s ships are Dutch. Maybe they were at one time, but not now. Our cruise was under the able-command of Captain Jonathan Mercer, who hails from Britain, and now resides in Florida with his American wife.

Captain Mercer is one of the most personable and visible ship’s Master that we have encountered during our many years at sea – meaning he was frequently out-and-about chatting it up with the guests in his domain – all of whom seemed delighted by the attention.

We had a stimulating interview with the Captain, and we think it would be hard to find a better ambassador for Holland America.

In closing

A few interesting facts about the ship. The Nieuw Amsterdam weights 86,273 tons, and is 936 feet long. She has 1,056 staterooms, and a crew of approximately 900. She can desalinate 500,000 gallons of potable water per day, and she consumes 75 gallons of diesel fuel per nautical mile. Her maximum speed is 24 knots or 27.62 miles per hour.

If you go

For more information about cruising on the Nieuw Amsterdam or any one of Holland America’s elegant ships, go to their website at www.hollandamerica.com or call your favorite travel agent.

We had a delightful flight from New York to Europe on Aer Lingus.

Happy travels!

Photos © Wayne and Judy Bayliff

You can see the world with Google Maps. http://maps.google.com/

Vacationing Aboard Holland America’s Nieuw Amsterdam

Posted on July 17, 2013 by Wayne and Judy Bayliff Standard 1

The ms Nieuw Amsterdam is first and foremost a high-caliber floating resort. It was designed to appeal to both first time cruisers and well-seasoned cruise veterans – it has everything the sea faring vacationer could desire.

We booked a 20-day passage on the Nieuw Amsterdam. The itinerary included ports in Italy, Monaco, Spain, and Portugal before heading across the Atlantic for the ship’s repositioning to Florida for its winter schedule in the Caribbean. It was a fabulous cruise.

This is the fourth Nieuw Amsterdam

In 1626, Dutch settlers named their new-world Atlantic colony “Nieuw Amsterdam.” It was not until the Dutch turned the island over to the British in 1664 that it became New York.

Holland America Line (HAL) was founded in 1872. In 1906, HAL began a tradition of honoring the old-Dutch colony and launched the first ms Nieuw Amsterdam cruise ship. That first namesake served until 1932.

In 1937, at a time of growing global unrest, the second Nieuw Amsterdam was christened. Like other great cruise-liners including the Queen Mary, the new Nieuw Amsterdam was conscripted to military service early in WWII. After the war – having served admirably in the conflict – she was again outfitted for cruise service and fulfilled that charter until 1974.

The third ms Nieuw Amsterdam was an instant hit when it began its Rotterdam to New York run in 1983. For 20-years, she was recognized as an elegant star by ocean-going celebrities in ports around the world. After a life of uncompromising reputation and service, she was sold in 2003 to make room for the current ms Nieuw Amsterdam.

Homage well paid

The Nieuw Amsterdam is a fitting tribute to New York City. Its passageways, lounges, and public rooms are filled with nostalgic artistic renditions and iconic images depicting historical, social, and multi-cultural aspects of The Big Apple – there is even a seven-foot shiny aluminum apple that welcomes exiting elevator passengers on the Port Deck.

Speaking of elevators

Many contemporary cruise ships have glass elevators in the interior of the ship’s atrium. The Nieuw Amsterdam also has four outside glass-enclosed elevators – an interesting novelty – and lots of fun as they zip up eleven decks and provide ocean views on the way to the ship’s spacious Observation Deck.

Always a lady

Walking the decks of the Nieuw Amsterdam is a visual delight. She is outfitted in gleaming chrome and deep rich tones of red and tinges of other subtle hues. Call it understated elegance, or simply chic – in any case she is entirely comfortable.

An unexpected test at sea

We boarded the ms Nieuw Amsterdam in Barcelona. During our first night at sea we encountered gale winds upwards of 80-miles per hour and 25 foot sea swells. Our balcony stateroom was on Deck 5, and we experienced drifting rushes of spray on our glass door throughout the evening.

The Nieuw Amsterdam listed occasionally and slightly from the starboard battering of the storm, but rode the waves like the 86,273-ton technical marvel she was designed to be. There was little discomfort among the 2,016 passengers and 868 crew members.

During that first night’s gale, and during much better days thereafter, our veranda stateroom was quiet and we could hear neither the wind outside nor our neighbors on either side of our stateroom. There was the occasional door slamming along the passageway, but even that sound was so muted as to not be disturbing. We heard no other noises, and nary a squeak. She is a well-put together craft.

The staterooms

The staterooms are of comparatively good size, and the addition of the Holland America tub shower in the bathroom will appeal to those who enjoy a good soak, and those who need a little extra room. If you cannot easily navigate over the side of a tub, you can request a cabin with the more traditional cruise-ship shower stall.

Tempting your inner gourmet

The Nieuw Amsterdam has a dazzling array of eating venues to satisfy every palate. As You Wish® dining on all HAL cruises means guests can chose from a wide selection of dining times and eating places.

There’s the two-level Manhattan Dining Room that is open for breakfast, lunch, and dinner. This is the main dining room and appeals to those wanting a more formal dining affair.

On the other end of the spectrum is the Lido Restaurant on Deck 9, where comfort food and ethnic/regional dishes from around the world are all offered up buffet style. Self-seating ocean view tables are always available at the Lido.

Casual table service is available at the adjacent Canaletto restaurant, which specializes in delectable Italian cookery.

There are two poolside walk-ups near the Lido Restaurant. The Terrace Grill serves hot dogs, burgers, paninis, pita sandwiches, and fries. The Slice is a poolside stand that serves up piping hot pizza by the slice or whole pie – with your choice of toppings.

Guests can also enjoy their food selections along-side one of the two swimming pools on the Lido Deck. There are open seating tables, and if so inclined, private cabanas. There are also bars at both locations.

The larger Lido Pool has three hot tubs, and the entire area is covered by a retractable dome, which is open in fair weather and closed in foul. The aft Sea View Pool provides reflections of where you have been as well as the ship’s wake. Holland America thinks of everything.

Specialty Restaurants

We also had the pleasure of dining in the Nieuw Amsterdam’s specialty restaurants, the Pan-Asian Tamarind

and the Pinnacle Grill, specializing in steaks and seafood. There is a nominal charge for each guest at both of these reservations-only restaurants. The food is excellent at all the ship’s eateries, but these two choices are truly special.

The Pinnacle Grill features Sterling Silver Beef® and fresh seafood served on Bvlgari® china, Riedel® stemware, and Frette® linens and is well worth the money for a quiet evening of fine dining, or for celebrating a special event.

Of course, if none of the above is appealing, there is always the complimentary 24-hour room service menu.

In our next article, we will reveal many more of the gratifying features and amenities that Holland America has thoughtfully included on the Nieuw Amsterdam. We will also give our readers some insight into the personalities of the Captain, Crew, and Entertainers that were part of the launch of this beautiful high-seas resort.

For more information about the ms Nieuw Amsterdam or any of the other Holland America Line ships, check out their website at www.hollandamerica.com or contact your favorite travel agent.

We had a delightful flight from New York to Europe on Aer Lingus.
Happy travels!

Photos © Wayne and Judy Bayliff

You can see the world with Google Maps. http://maps.google.com/

The Madonna Inn: An Enduring and Endearing Curiosity

Posted on July 13, 2013 by Wayne and Judy Bayliff Standard Reply

The Madonna Inn has fascinated travelers for over 50 years. Here are the reasons why it is so famous.

There is nothing like it – anywhere

The Madonna Inn Resort and Spa spreads across 2,000 acres of scenic Central California. The sprawling complex of glistening white and pink buildings houses an assortment of banquet rooms, restaurants, a cocktail lounge with bandstand and dance floor, boutique and wine shops, a pool and fitness center, an Expo Center, an equestrian event center, and a fabulous spa. Need a limousine? No problem – there’s a company on site.

This is Disneyland without the rides, but it has something beyond comparison – bizarre guestrooms. All the rooms have descriptive titles such as Jungle Rock, Bridal Falls, Caveman, Yahoo, Irish Hills, Matterhorn, Time of Your Life, and Oriental Fantasy.

In the largest lodging building, boulders as large as 200 tons were assembled to create rooms with rock walls, rock fireplaces, and in some cases, rock waterfall showers.

Many were skeptical about the feasibility of constructing guestrooms around rocks bigger than cars, but we have it on good authority that the Inn’s creators Alex and Phyllis Madonna took comfort in an old Chinese proverb. The maxim goes, “Those who say it can’t be done should not bother those who are busy doing it.” Structural design such as this is just not seen outside the confines of the Madonna Inn.

The famous men’s room urinal

The men’s toilet in the main building where the stores and restaurants are located is so unique that members of the gentler sex often pop into the men’s loo to see the famous rock wall urinal – complete with waterfall flush. The sinks in this lavatory are fashioned from giant clam shells – overall, it is a bathroom you will remember.

Other unique adornments at Madonna Inn

The building housing the Gold Rush Steak House and adjacent Silver Bar Cocktail Lounge is finished with intricate hand carved doors, posts and beams, wine barrels, and railings. Many were done by Alexander Zeller a famous Bavarian master wood-carver who died suddenly in the 60s and before he could complete his work at the Inn. If you look closely in the bar (there is a photo in the slide show) you will see where Mr. Zeller’s carving ends, but his beautiful preliminary sketches continue. Those sketches and outlines are in themselves, worthy works of art.

The Conference Center

The Alex Madonna Expo Center is just a short distance from the Inn’s main facilities. This is a complex with a capacity for 2,600 guests and over 20,000 square feet of floor space making it the largest event facility on the Central Coast of California.

The Pool and Spa

Popular demand resulted in the construction of The Spa at Madonna Inn in 2008. It is in the same area as the elegant 90-foot long European pool with beach style entry.

It is easy for guests to enjoy a relaxing and rejuvenating therapy session by Licensed Massage Therapists and Estheticians in The Spa, and then take up a comfortable lounge at poolside to listen to the soothing cascade of the Inn’s 45-foot waterfall. There is also an exercise room at this site, and a large pool bar room. Life is good at Madonna Inn.

Weddings

As you might expect, a beautiful and unusual resort like the Madonna Inn attracts many weddings. What a site for a marriage ceremony to remember.

The Gold Rush Steak House

The gold rush setting of California’s past provides the vibe and festive atmosphere for this animated restaurant that boasts live band performances several nights per week. During our Saturday night dinner, the guests enjoyed big band sounds that delighted more than a dozen couples who never left the floor until the music stopped.

The milieu in the Gold Rush is reminiscent of the elegant and dressy super clubs of yore. If this were 1960, the evening entertainment might have included an unexpected celebrity appearance, or an Astaire and Rogers style cabaret.

However, do not be deceived – the Gold Rush is not at all formal and caters to the comforts of its traveling patrons. Guests arrive garbed in everything from suits and gowns to casual attire.

The Gold Rush Tree

Despite elegant furnishings throughout, a 28-foot golden tree fixture with floating cherubs still captures the attention of every eye that enters the Gold Rush Steak House. The “tree” is generously decorated according to the season and is a notable and exciting centerpiece for dining room activity.

Welcome to delicious

We started our meal with a relish tray appetizer of fine cheese, thin sliced Italian salami, fresh celery, various peppers – and other goodies. It was an easy segue into a crisp fresh garden salad with an excellent choice of dressings.

The Gold Rush menu is extensive with excellent entrée selections. The cuisine and wine list is both approachable and sophisticated. After much deliberation, and based on local recommendations, we settled on the filet mignon with baked potato and a carrots and string beans accompaniment.

The tender and delectable house steaks are seasoned with salt and pepper and cooked to perfection over an oak pit barbecue. The results are tantalizingly delicious. Note: Those who prefer their meat unseasoned should advise the server when ordering.

Did we mention desserts?

Take a peek at the Champagne Cake in the photo gallery.

Controlling quality

Owner Alex Madonna knew the best way to ensure his “World’s Best Steaks” for the Gold Rush dining room was to control the feed and production process. It is not surprising that he collaborated with John Wayne in buying and raising cattle for the Madonna Inn. Our guess is that the two men enjoyed a friendship that had much more in common than an ability to select and raise good livestock.

Yes, the Madonna Inn is wonderful and fun, and we recommend it highly. It is an especially rewarding experience because it is founded on an all-American family success story. In these difficult times, we can all use an occasional smile and a little extra inspiration.

Be sure not to miss our *photo gallery* of the Madonna Inn, click here.

For reservations and more information about the Madonna Inn look at their website at: http://madonnainn.com

You can also check out http://www.sanluisobispocounty.com to locate other attractions in the area such as Hearst San Simeon State Historical Monument (Hearst Castle), in San Simeon, CA, which is about 45 miles away.

Click here to read our story describing the interesting history of the Madonna Inn.

If you go

The Madonna Inn is about 225 miles south of San Francisco (take Exit 201) and 175 miles north of Los Angeles (take Exit 200A) just off California Highway 101. Follow the signs to the Inn.

Happy travels!

Photos © Wayne and Judy Bayliff – Photos of Madonna family courtesy of Madonna Inn

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By Land or Sea the Delamar Greenwich Harbor Hotel is Spectacular

Posted on July 5, 2013 by Wayne and Judy Bayliff Standard Reply

If you owned a multi-million dollar yacht, what would induce you to tie up and sleep at a seaside hotel? We found the answer when we visited the fabulous Delamar Greenwich Harbor Hotel located along the picturesque Connecticut shoreline of Long Island Sound.

Entering the Delamar demesne, we parked our rental auto a scant few yards from the hotel’s 500-foot long pier – and near a large private yacht that provided shade for us – and about twenty other cars.

An impeccably tailored bellman was waiting to assist us before we had a chance to unbuckle. He gave us a most gracious welcome and guided us to the front desk for registration.

Welcome to the Delamar

Inviting and elegant

As we entered the hotel’s lobby, it was immediately and abundantly clear that the Delamar was fashioned by someone with an eye for elegance and a talent for artistic detail. Obviously versatile, the hotel totally suits both romantic retreats and executive getaways.

Old world charm is evident everywhere

Stylish and cozy

Any discerning boatman concerned about stepping away from ocean luxury would be impressed by the array of exquisite nautical oil paintings – contributed from a personal collection. Many of the paintings are hanging in a cozy library sitting room – complete with crackling fire and an antique ship’s clock smartly positioned on a lustrous white mantle.

A unique boutique hotel

There are several beautiful suites

The Delamar is a small privately owned hotel. It opened in October 2002 with 74 guestrooms and 8 suites.

Our room was on the Belvedere Floor, which is the concierge level.

Wine and cheese

Guests on the concierge floor are treated to a complimentary breakfast, and late-day hors d oeuvres. That courtesy afforded us an opportunity to partake of a delightful glass of wine and some excellent cheeses before settling down to the task of deciding where to begin photographing this lovely boutique inn.

Tasteful decorations

One of the friendly staff was kind enough to give us a tour. While we took pictures, she explained that all the guestrooms and suites at the Delamar are lavishly decorated with beautiful Mediterranean style furnishings. The custom interiors include wonderfully inviting beds, and sizable work desks with high-speed wire and wireless internet access.

Other sleeping-room amenities include hand embroidered Italian linens, and down pillows and duvets. Rounding out the conveniences are mini-bars, flat screen TVs, and CD players.

Spacious baths

The bathrooms are equally enticing. They are spacious, luxurious, and boast fluffy robes, and Elemis products.

The spa

In a site so refined, one would expect to find a superb Spa – and indeed, it is there. Relax in a serene setting, and have your aches and pains soothed away by expert Swedish massage therapists or treat yourself to a rejuvenating facial, manicure/pedicure.

In addition to the spa, guests may enjoy a complimentary and fully equipped Fitness Room that is open 24-hours per day for those wanting to continue their exercise regimen while away from home.

The piece de résistance

Prepare for delicious

When approaching the Delamar on Steamboat Road it would be hard to miss the large, but tasteful sign affixed to the hotel’s western wall. It announces that the famous l‘escale restaurant and bar is located here.

The award winning l’escale restaurant is a top culinary destination for Fairfield County gastronomes – and rightly so. Chef Frederic Kieffer has designed an inventive Provençal menu that will transport guests to the Côte d’Azur with the highest-quality seafood, seasonal vegetables, and regional herbs and spices.

Patio dining

The restaurant’s dockside patio offers a spectacular area for al fresco dining in urbane comfort, and a unique venue for meetings.

Note: Reservations are always advisable to avoid disappointment.

Along with the fabulous l’escale restaurant next door, there is little doubt that the harbor cuddling Delamar is the best luxury waterfront hotel in all of New England. It offers a multitude of reasons for any skipper to want to spend time away from even the most luxurious of yachts.

Celebrate the day

For charming ambiance and a taste of the finer things, the Delamar is simply the place to be in southern Connecticut.

If you go

The Delamar is about a 45-minute drive from New York City and just off Interstate 95 in Connecticut. There is also easy access by train. For more information about the Delamar click here or check their website at: http://www.delamargreenwich.com For telephone reservations call toll-free 866.335.2627 or email: info@thedelamar.com

Area attractions

Greenwich Harbor

Sheffield Lighthouse –The Maritime Aquarium –The Donald M Kendall Sculpture Gardens – Pound Ridge Golf Course –Bruce Museum – Greenwich Avenue Shopping – Parks and Beaches

Happy travels!

Convenient non-stop flights between San Francisco and New York City provided by Virgin America. www.virginamerica.com Click here to read our story about flying on Virgin America coast to coast.

Photos © Wayne and Judy Bayliff

The Best of Connecticut Resorts and Spas

Posted on July 4, 2013 by Wayne and Judy Bayliff Standard Reply

In one way, writing about New England’s unparalleled Mayflower Inn and Spa is probably the easiest assignment of our literary careers. However, finding the right superlatives to describe this extraordinary property was no easy task. Let us start with the first one that comes to mind – incredible!

Nestled in a pastoral setting in rural Connecticut this exclusive 58-acre country manor resort in the Litchfield Hills is an easy two-hour drive and many light-years away from the hustle and bustle of busy Manhattan.

This bucolic countryside has not changed much since General George Washington visited northwest Connecticut in 1781. The unspoiled local towns and area’s authentic Yankee homes and antique shops have given rise to a well-deserved reputation as “America’s Antique Capital.”

It is all about elegance

Quintessential rustic the Mayflower Inn is not! This once-upon-a-time private boy’s prep school (note the height of the door knob in picture below) was built in 1894 and is now a Relais & Châteaux, Mobil 5-star, and Connecticut’s only AAA 5-diamond hotel. The Mayflower offers every imaginable luxury to please the appetites of even the fussiest of bons vivants.

Mayflower House Front Entrance

The picturesque and spacious scenery surrounding the Mayflower Inn makes its limited hotel capacity of 30 rooms and suites in four buildings even more desirable. Guests have room to stretch and wander – and never feel crowded. Of course, such exclusivity comes at a price, but this resort experience is well worth it and will be remembered for a lifetime.

Allerton Cottage

Our suite was in the Allerton Cottage. Completed in 2005, the Allerton is adjacent to the Mayflower Spa House that opened in 2006. Both are just a short distance from the placid Blue Heron Pond.

We were also within a few minutes walking of the Inn’s historic Mayflower House. This main building has a comfortable registration lobby, several staterooms and suites, meeting rooms, a gift shop, and the Inn’s restaurants and bar.

Each guestroom and suite at the Mayflower is designed to complement the good taste of its patrons. Ultra-luxurious rooms with the warmth of just-right colors abound. There are comfortable feather topped mattress on antique four-poster canopy beds, exquisite oriental rugs, original art, marble baths, and myriad other inspired furnishings.

The Mayflower has artfully created a place-for-living atmosphere in each of its guestrooms that reflects the natural desire for privacy and comfort in elegant surroundings. These are quarters you will not want to leave.

The restaurants

Our visit to the Mayflower took place in the fall when we could enjoy the autumnal colors of New England and the sound of crunching leaves beneath our feet as we explored the grounds of the Mayflower.

We arrived at the Inn in time for dinner, so our first walk was from our quarters to the dining room in the main building.

Entering the lobby of the Mayflower House is like walking into a select portrait gallery with impressive 18th and 19th century oils adorning the walls, staircase, and nearby library.

Passing additional paintings along the corridor to the dining area, one is immediately drawn to the traditionally fine style of the Main Dining Room, and the adjacent Tap Room – a great place to meet or enjoy a beverage and light pub-style meal.

Justin Ermini, Executive Chef at the Mayflower is a virtuoso of taste and culinary presentation. He favors produce, meats, and fish from local sustainable sources and blends all into a chef’s colorful canvas of classically contemporary feasts.

Day Boat Halibut

Be sure to engage the assistance of friendly and knowledgeable Food and Beverage Director and Sommelier, John Ciliberto while looking for the best wine to accompany your mains. The Mayflower has a deep and generous selection of wines.

Food plays a cardinal role in the Mayflower experience. Be sure to partake!

The Spa

Mayflower Spa House

You know you are about to experience something spiritually uplifting when you first step from the outside and into the blissful registration foyer. Soft mood-enhancing music immediately accentuates and elevates a room occupied with calming shades of whites and tans.

As we stood and stared at the empty reception desk, we began to feel we were players in a fairytale black and white film depicting souls awaiting entrance into paradise.

At first glance, it appeared there were no doors exiting the divine waiting room. On further study, we noted there were indeed doors, but they were frameless, and blended into the walls in the style often seen in classical English manor houses of the elegant Victorian era.

As we took in our surroundings, and listened to the soothing refrains, we would not have been in the least bit surprised if the spa receptionist was to float down from somewhere above on gossamer wings.

This may all seem a little over-the-top when describing a Spa, but you really must see it to believe it.

Garden Room

The epicenter of this 20,000 square foot slice of heaven is the exquisite Garden Room. It overlooks the serene Blue Heron Pond and coppice beyond – the perfect backdrop. This room invites every guest to relax for the duration – whatever that may mean in this setting where time is graciously abandoned.

Romantic Rejuvenation

We could go on and on describing each of the amazing attributes of the Spa House, such as the exotic soaks, scrubs, aroma-therapeutic rubs, massages, Pedi-treatments, facials, yoga, etc., but that would simply take too long. Instead, we suggest you peruse the 21 pages of Spa Offerings provided by the Inn at: http://www.mayflowerinn.com/pdf/spa_offerings.pdf

Note: Be sure to ask about the indulgent and exclusive five-night Destination Spa Experience!

Connecticut out-of-doors

Blue Heron Pond

Neighboring the Mayflower is the Steep Rock Nature Preserve. This beautiful trust has over 4,500 acres of protected land and awaits outdoor-loving guests. There are scenic hiking and biking trails during the shirtsleeve seasons, and cross-country skiing and snowshoeing are available during the winter months.

Water is another of Connecticut’s natural enticements, and the Shepaug River is less than five-miles from the Mayflower. Also nearby, Lake Waramaug, the Bantam River, and the Housatonic River – waiting for hearty kayak explorers and fly fisherpersons of all ages and skill levels.

Golf and Tennis

The Mayflower has a well-designed putting green, but it does not have its own golf course. Fortunately, there are excellent public courses not far away – the 9-hole Stonybrook Golf Course and the 18-hole Fairview Farms Golf Club.

There is one tennis court on the Mayflower property.

Fitness

There is a fully equipped fitness club in the Mayflower’s main building, and both indoor and outdoor heated swimming pools on the property.

“The Mayflower Inn and Spa is a luxury New England boutique hotel with historic charm. Whatever your muse, the Mayflower is sure to bestow an unforgettable experience.”

For more information about the Inn and Spa services, visit the Mayflower website at www.mayflowerinn.com, or call 860.868.9466, email: inn@mayflowerinn.com

If you go

The Mayflower Inn & Spa is located at 118 Woodbury Road/Route 47 in rural Washington, Connecticut 06793. It is an easy two-hour drive from the New York airports.

We flew to New York from San Francisco on Virgin America. We find Virgin’s in-flight entertainment to be the best in the sky!

Happy travels!

Photos © Wayne and Judy Bayliff

You can see the world with Google Maps. www.maps.google.com

Posted in: Luxury Lodging ♦ Luxury Resorts ♦ Best Spas ♦ Best Luxury Resorts
Tagged: luxury lodging, elegant spas
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A Vacation Aboard Celebrity’s Silhouette

Posted on July 2, 2013 by Wayne and Judy Bayliff Standard Reply

Celebrity Cruise Line continues to forge its reputation in the mass appeal luxury cruise category as a ‘notch above’ with the Silhouette.

Design and layout

“Inspired by a balance of light and shadows and the fluid lines of modern art and design.”

The Silhouette has the feel of modern luxury and sophistication, but she is not stuffy or pretentious. She sports contemporary color schemes and inviting tones throughout her interior – yet the overall sentiment is warm and relaxing.

As you can see from the photo gallery, this is elegant space designed with the most discerning cruise customer in mind.

There is much to discover on this ship that is not immediately obvious. There is attention to detail even in the most unlikely places. It was too hard to contain all the new and exciting features in a single article of reasonable length. There will be a Part II, so stay tuned.

Pedigree of the Silhouette

The Silhouette is the fourth of Celebrity’s Solstice Class fleet. The newest ship in this class is the Reflection, which is getting rave reviews.

: Nicholas Pagonis, Master of the Silhouette on our cruise, and now Captain of the Reflection

The Silhouette is a big ship, but not the biggest. She is 122,210 tons with 15 decks above the waterline. She has 1,443 staterooms with a capacity of 2,886 passengers. She sails with a crew of 1250.

Big ship, but not crowded

Many prospective cruisers fear crowding on these very large ships, but they are so well designed for traffic-flow that there is rarely a jam-up or uncomfortable cluster of guests.

Even 2,000+ passengers tend to disappear when you spread them among seven decks of corridors with 1,443 staterooms, ten restaurants, a huge theatre, a casino, a library, art studio, photo gallery, a computer center, video arcade, fitness center, jogging track, spa, beauty salon, 14 lounges and bars, multiple swimming pools, sundry whirlpools, several sun decks, a dozen or so “quiet hideaways,” a vast real-grass lawn club, and a huge gallery of fine boutique shops. Whew! They should issue walkie-talkies to stay in touch with friends.

Even during port visits, the disembarkations are orderly and the process moves along quickly.

Nice “touches” in the staterooms

The stateroom designs on the Silhouette are sleek, open, and comfortable. Each standard stateroom has sizable modular closets and useful under-bed storage. The beds are luxurious with rounded bed corners. The bathrooms are roomy with sliding doors on a bigger than expected shower. There is a convenient footrest in the shower – sometimes it is the smallest things that make us smile.

Each stateroom has digital entertainment. That means a reasonable selection of free movies, and crystal-clear reception on a flat screen TV. Network TV channels are conveniently available at sea.

The staterooms are quiet – no rattles, squeaks, or passageway noise.

Eat your heart out

The pictured penthouse suite in the slideshow photo gallery is 1,291 square feet of floating luxury. All the suites aboard the Silhouette elegantly avoid being trendy and thematic. Each suite is lavishly decorated to be a fitting home for any duration. We wanted to stay after we took the photographs, but the lucky vacationing key-holders had arrived.

Speaking of eating

Food plays a role of cardinal importance on any cruise vacation and Celebrity prides itself in culinary leadership and innovation.

Plenty of dining choices and venues

With ten restaurants, and multiple dining-time choices, only those who favor open dining without a reservation face any delay in seating in the main dining room.

On Celebrity, passengers can enjoy the traditional early or late seating at the same table and with the same companions at every dinner. Conversely, they can reserve a different time for dinner every night – In which case they can dine alone or with others – a chance to make new friends. In either situation, seating comes quickly in the main Grand Cuvee’ restaurant.

For breakfast and lunch there is open seating in the main dining restaurant for the published hours that the room is open.

For those who don’t wish to ever shed their shorts and T-shirts

The Silhouette has one of the finest casual buffet dining rooms at sea. The Oceanview Café on Deck 14 has both indoor and outdoor seating. It serves breakfast, lunch, and dinner from a series of small food islands in the center of a circle of ocean view tables.

Each island features a cornucopia of different tasty selections at every meal, and the culinary offerings are reassuringly diverse. Care for Indian, Asian, Italian, Vegan – it’s all there to enjoy. It would be a rare guest indeed that could not find an interesting and delicious meal at the Oceanview Café.

The kitchen

: Executive Chef Steve Van der Merwe

A very important personage on any cruise ship is the Executive Chef. In the case of the Silhouette, and on our cruise, his name is Steve Van der Merwe from South Africa. Chef Steve is a true master of balance and expediency as he orchestrates 13,000 meals per day among several dining venues. His staff also prepares between 100 and 700 room service trays per day.

An example of the complexity and enormity of a cruise ship kitchen: A favorite dinner on any cruise is one that offers broiled lobster. Typically, passengers on a ship the size of the Silhouette will consume about one ton of lobsters at that single meal. Serving thousands of lobsters at just the right temperature, texture, and consistency is just short of a culinary miracle. Somehow, they get the steaks just right as well.

Kudos to Chef Steve and the other great Chefs of the Seas.

The specialty dining rooms

If you want more intimacy while dining, or wish to celebrate a special occasion, for an additional charge the Silhouette offers the answer. The specialty dining rooms offer food to inspire even the most discerning palates in a most enchanting dinner setting.

We sampled the cuisine at the “Murano,” one of the five specialty restaurants on board the Silhouette. Each of these restaurants has its own kitchen, and each table is replete with exquisite china and gorgeous crystal. Mr.Tudor Soacat, Maitre D’ Hotel of the Murano spares no effort to make certain his guest’s continental dinner is delicious and memorable.

Entertainment

The 1113 seat Silhouette Theatre is the first Theatre on a cruise ship designed to accommodate aerial acrobatics – this is an exciting addition to the traditional Broadway style reviews usually found at sea.

Like other progressive lines, Celebrity Cruises does not require their professional entertainers to do double duty as Bingo hosts or passenger group moderators. Consequently, they can attract a better class of performer. The quality of the “star attractions” on the Silhouette was quite good.

However, we were disappointed in the choreography, costumes, and the set designs of the revues on this Celebrity cruise. In our view, this was the only aspect of the entire cruise that failed to meet the high Celebrity standard. Crews constantly change, hopefully the production will be improved for your cruise.

Notwithstanding our disappointment with the production shows, we heartily recommend Celebrity Cruises and the Silhouette for a vacation at sea. In our fast-paced modern world, the chance to get away from it all can do wonders to recharge our batteries and re-energize our lives. There is nothing like a top-notch cruise to do the trick.

Be sure to see our complete photo gallery of the beautiful Silhouette by clicking *here*.

If you go

: Passing the Eclipse in port

It is easy to book a cruise on the Silhouette or any one of the other Celebrity Cruise ships. Call your travel agent, or book directly with Celebrity by calling toll-free in the US: 1-800-647-2251 or by visiting their website at http://www.celebritycruises.com/

The Silhouette will be sailing an Eastern Caribbean itinerary from December 2013 to April 2014.

On this trip, we also discovered a great private-car service in GroundLink.com. They offer private car service throughout the United States (and many foreign countries) and all airports and cruise ports. More on them in the next article as well. You can check them out now at http://groundlink.com, or call toll free in the US: 1-877-227-7260.

Happy travels.

Photos © Wayne and Judy Bayliff

You can see the world with Google Maps. www.maps.google.com

Uncompromising Service Aboard the Newest Celebrity Cruise Ship

Posted on July 2, 2013 by Wayne and Judy Bayliff Standard Reply

In our first article about Celebrity Cruise’s newest ship the Silhouette, we intentionally did not write about the extraordinary level of crew service we experienced – because we wanted to give it special attention.

The service aboard the Silhouette was so exceptional that we decided to do a little research into the reasons. We started our inquiry with an interview with an important ship’s officer.

Sue Richardson – Hotel Director of the Silhouette

On Celebrity cruise ships, the Hotel Director is the ranking officer directly responsible for passenger comfort and satisfaction. On our Silhouette journey, the job was well fitted to Sue Richardson a veteran of 23-years of remarkable service to very discriminating guests.

During her career, Sue has been responsible for managing hotels, the hospitality function of several ships, and even a private island in the Bahamas.

Onboard the Silhouette, Sue has ten department heads reporting to her. Her departments make up the majority of the crew and all the folks responsible for making your sea voyage a vacation to remember.

Among her duties, Sue is responsible for the food, beverage, dining, entertainment, and cabin services – need we say more?

Cruise crew contracts

It is not obvious to passengers, but all members of a cruise ship’s company work under a time-definite contract of employment. For example, restaurant servers or room stewards might contract to work for six or eight months at sea with two months off.

Due to the nature of these maritime contracts, ship employees are coming and going all the time. We asked Sue how it was possible to keep the high team spirit that was so evident aboard the Silhouette.

She explained, “We start with an initial core of highly motivated people on every new ship. Our global recruiters are charged with finding individuals who understand and appreciate what excellent service is all about – and are eager to provide it. We then train them in the Celebrity culture.”

She went on, “We select people from forty different countries (always being careful to keep a balance on each ship), and we hand pick individuals who have a positive work attitude.”

Sue said that when nurtured, the ship’s company gels and things start to hum. Over time, each new employee enters the crew and senses the already existing can-do attitude of his or her peer group. They blend in quickly and service remains excellent.

“Celebrity does everything in its power to keep its employees happy, and they in turn keep our customers happy.”

It is obviously a winning formula, Sue!

Toward a happy crew

We wondered what was involved in keeping sea-going employees “happy.” We were invited to tour the crew’s quarters on the Silhouette, and came away most impressed.

We were not able to photograph individual living spaces, but can report that they are quite comfortable. The old days of crowded and impersonal sleeping rooms are gone. One or two people to a cabin is the norm, not the exception.

We were delighted to learn that the crew eats the same food as the passengers and in their own private dining room. They relax in comfortable staff lounges, and exercise in well-equipped gyms.

Being a member of the crew of a contemporary cruise ship is still hard work, but the living conditions are more than adequate – and very different from the stories of old.

More about crew changes

We have found many cruise vacationers to be under the impression that the Captain responsible for their specific cruise and safety is like Captain Merrill Stubing of the Love Boat. They expect to find him at the helm the next time they decide to sail on the same ship.

The reality is that Masters move from ship to ship on a routine basis. A captain’s contract is likely to include three or four months at sea, with equal time-off. By default, that requires an ongoing change of Captains.

Contract times vary, but this practice of rotation is also true of the other ship’s officers and crew. In order to make such an inherently mobile system work effectively, standards, practices, rules, and protocols, must be stringently adhered to throughout the industry.

Service quality starts at the top

Captain Nicholas Pagonis – Master of the Silhouette

We have interviewed many ship’s captains. The master of the Silhouette was one of those that immediately makes you feel comfortable and leaves you with the certainty that you are in the hands of an extremely professional and capable veteran of the sea.

Like many of his peers, Captain Pagonis has a maritime family history, which led to his interest in applying for the Marine Academy in Athens in 1981. After graduating in 1984, he spent two years in the Greek Special Forces before returning to the sea. He received his Master’s License in 1998 and his first command in 2003. Married with three children, the captain resides in Belgium and Greece. He has intellectual interests in European and Roman history, and gardening – especially gardening!

What Cruise Ship Captains like most about their job

We always ask each Captain what is his favorite aspect of being a Master of a cruise ship. The answers are often similar. In addition to their primary duty to provide a safe and enjoyable vacation to all passengers, most Captains relish the hands on stimulation of maneuvering and docking these colossal leviathans. These are obviously congenial men of vision with a keen appreciation for the enormous.

Captain Pagonis is an individual you would enjoy having as a neighbor. His enthusiasm for his work and the sea is contagious. We could have listened to him talk all day, but he is indeed a busy man.

A final word – about safety

We noted in our first article about the Silhouette that the unfortunate accident involving the Costa Concordia has dampened the enthusiasm of some prospective cruise vacationers. Please don’t be put off by this isolated mishap. Cruising is one of the safest family holidays available.

The Wall Street Journal quoted G.P. Wild, an industry consultant, “Over the six-year period from 2005 to 2010, the [cruise] industry carried nearly 100 million passengers, but only had 16 fatalities and 518 injuries from maritime accidents.”

Remember – you are infinitely safer on a cruise ship than you are in your family car.

Be sure to read our opening article about the Silhouette at http://is.gd/wgvfVi and see our photo gallery of the ship *here*.

If you go

It is easy to book a cruise on the Silhouette or any one of the ten other Celebrity Cruise ships. Call your travel agent, or book directly with Celebrity by calling toll-free in the US: 1-800-647-2251 or by visiting their website at http://www.celebritycruises.com/

As of this writing, the Silhouette is sailing to the Caribbean from Cape Liberty, New Jersey. Click here to read our review of the Cape Liberty cruise ship port and its environs.

Happy travels.

You can see the world with Google Maps. www.maps.google.com

A Great One-Day Catamaran Cruise in Antigua

Posted on July 2, 2013 by Wayne and Judy Bayliff Standard 1

Antigua is a beautiful tropical island in the West Indies situated east-southeast of Puerto Rico. This is an isle with an assortment of extraordinary leisure pursuits for vacationers of all ages.

One fun activity worthy of consideration by every age group is an all-day catamaran cruise. Here’s what we experienced when we signed up with Antigua’s #1 tour operator, Tropical Adventures.

Selecting the activity

We had just arrived in Saint John’s, Antigua aboard the Celebrity cruise ship Silhouette. One of our shore excursion choices made available by Celebrity Cruises was a day sail on a 65-foot catamaran named the “Mystic.”

The offer

We wanted to get wet, and the promise of a remote sandy beach accessible only by boat was romantic and appealing. Picturing ourselves on the bow, with a gentle sea breeze wafting through our hair as we sailed to paradise was most alluring. The fact that a lobster lunch and beverages were included, and all we had to do was sit there and enjoy the experience – sealed the deal.

Welcome aboard

It was a short walk from where our cruise ship was docked to the Mystic’s small wooden pier.

The Mystic catamaran is quite roomy and can hold about 90 guests. There are two bathrooms aboard, and the center of the spacious deck is dedicated to a well-stocked open bar.

There were about 70 passengers aboard our excursion. Our fellow sailors hailed from a mixed bag of island accommodations including vacation rentals, hotels, and several cruise ships. Ages ranged from the low 20s to the mid-80s. We wondered how the mix would influence the outing.

A quiet start

We did not know any of the other passengers and that appeared to be true of most of the guests. On our outbound sail, people kept to themselves as they enjoyed the warm tropical sun and sea.

A remote beach

After about an hour of passing small islands with flowing palms, we approached a charming cove with a white sandy beach and the absolutely clearest turquoise water. Our captain pulled the Mystic close to the sand and we all waded ashore.

The passengers stayed with their familiar groups and took off in all directions to enjoy beachcombing and swimming in the warm and inviting ocean. For those interested in snorkeling, the equipment was available aboard the Mystic at no extra charge.

Just when we started to get a little hungry, the Mystic crew enticed us back to the boat with the promise of grilled lobster and champagne.

One by one, the passengers returned from their swimming and shore explorations. Once aboard they selected places to sit and have lunch.

The crew did a marvelous job of passing out the lobsters and corn – and champagne. Within the hour, everyone had their fill of food, but apparently not – champagne.

Heading home

As the Mystic pulled away from the beach, a metamorphosis overcome the guests. The heretofore-soothing island music seemed to grow in dimension and volume, and there was a definite repositioning of people on the deck of the boat.

Dancing ensued

Energized by champagne and a delicious rum punch, some of the younger folks began to strut their limber stuff on the makeshift dance floor in front of the now busy bar.

This was followed by somewhat older passengers and the merry Mystic crew engaging in a limbo contest upon the bouncing sea.

Beverages for all

Beer began appearing alongside the rum punch cups that covered the bar, tables, seats, hatch covers, and deck. Water, fruit punch, and soft drinks were also available – but not in great demand.

Some elders found a loose case of champagne among the empties, and were happy to share their bounty with their juniors.

A gathering of spirits

Smiles turned into laughter, and quite miraculously, everyone seemed to find long lost friends across generational lines. All over the boat, new entrants to ongoing conversations were greeted with handshakes, hugs and hearty slaps on the back.

Good things do end

Before long, we were back at the Mystic dock. The roughly 6-hour day sail had ended all too soon for everyone on board. As the passengers carefully disembarked the boat, they all gave high-fives and tips to the wonderful Mystic crew.

Memories

On our slow and cautious walk back to the Silhouette, we could hear our fellow Mystic passengers singing the now familiar tunes that we shared all day. In fact, we could hear them singing in the passageways of our cruise ship throughout much of the early evening. We just smiled – along with the other 50 or so new best friends that we met on the Mystic.

If you go

Information about the fabulous “Mystic” sailing catamaran and other excursions and tours run by Tropical Adventures in Antigua can be found *here*

This tour is definitely worth the price of admission. Be sure to bring a swimsuit and camera.

Happy travels!

Here is a list of other Caribbean stories written by the authors. Click on the title to read the article.

Fun at Labadee on the Island of Haiti

A vacation aboard the Celebrity Silhouette

The most exciting vacation starts in the Bahamas

Service aboard the newest Celebrity cruise ship

Best of the Sans Souci Resort in Jamaica

A submarine adventure in Grand Cayman, BWI

Couples only Tower Isle Resort in Jamaica

You can see the world with Google Maps. http://maps.google.com/

Luxury Cruising From San Francisco to Hawaii on Princess Cruise Lines

Posted on June 29, 2013 by Wayne and Judy Bayliff Standard Reply

: The Grand Princess cruises round-trip to Hawaii from San Francisco

In a recent article entitled Three Reasons to Book Your Next Cruise out of San Francisco, we wrote about the fun of spending part of a vacation in the famous City by the Bay, and part of it cruising to exciting destinations like Hawaii, Alaska, and the South Pacific. This story is about the cruise we selected to follow our own tour of San Francisco.

Selecting a cruise

As Mark Twain often noted, it can be a bit chilly in San Francisco regardless of the time of year, so we thought a cruise to some place warm would be the perfect other-bookend for a vacation.

We did an internet search and explored all the cruise line itineraries sailing out of San Francisco on our travel dates, and Princess Cruise Lines had exactly what we wanted – a roundtrip sailing from San Francisco to the Hawaiian Islands. We made the right choice, and here’s what you can expect if you decide to take the same plunge.

The day before the cruise

: Atrium lobby of the SF Hyatt Regency

We arrived in San Francisco the day before our cruise departure to Hawaii. We toured our favorite sites in the city, had a nice dinner at Scoma’s on Pier 47, and checked into our favorite and always fashionable San Francisco Hyatt Regency.

: View of the Ferry Building from our veranda at the SF Hyatt Regency

The hotel is directly across from the iconic Ferry Building on the Embarcadero, and a very short distance from the cruise terminal at Pier 35.

Sailing out of the Golden Gate

We settled into our port side stateroom, popped open a bottle of bubbly, and when the ship pulled away from the dock, we proceeded to our patio to watch the San Francisco skyline on slow parade. There was Ghirardelli Square lit up in its entire splendor, and the famous Transamerica Pyramid Building – outstanding among its traditional “square” neighbors.

We could see the Golden Gate Bridge coming up above the bow, and we bid a fond farewell to old Fort Point as we made our way out of San Francisco Bay and into the vast blue Pacific. All we could think at the time was, “What a spectacular way to start a cruise!”

Next stop – Hilo, on the big island of Hawaii. A future article will describe the Hawaiian ports of call in Hilo, Nawiliwili, Lahaina, Honolulu, and our final stop in Ensenada, Mexico, before returning to San Francisco. Why are cruise ships sailing to Hawaii from US ports required to stop in a foreign port like Ensenada? We will explain in the upcoming article.

: Movies Under the Stars

This story features the many vacation pleasures aboard the Star Princess. Note: The Grand Princess has now replaced the Star Princess on the Hawaiian route out of San Francisco. They are sister ships, so the differences are minimal.

Sweet suites

The Star Princess has several luxury suites positioned throughout the ship. The Grand Suite is 1,314 square feet of pure indulgence, with a walk in closet, large bathrooms, and an over-sized balcony. These elegant digs are for the truly fortunate among us.

: Welcome to the Grand Suite

: Grand Suite living space

: Grand Suite bath

: Grand Suite extended and exclusive balcony

Sweet extras

: Sabatini’s specialty restaurant

Besides luxury accommodations, the suites come with supplementary amenities such as an exclusive Suite Breakfast at the Sabatini’s specialty restaurant – where you can start your day with a complimentary “Good Morning Mimosa,” and select other goodies from an extraordinary breakfast menu.

We expected the service to be impeccable, and it was.

Did you know that the famous champagne and orange juice “Mimosa” drink was first created and named at the Paris Ritz in 1925? Its namesake is the mimosa plant, which has bright and frothy yellow flowers.

There are also afternoon and pre-dinner cocktail and private nosh parties where suite passengers get to mingle and mix with the ship’s officers that drop by.

Care for a quiet dinner for two? Having a lavish room service meal served in a ship’s suite is the height of seagoing indulgence and sublime privacy.

Suite passengers are also provided with priority boarding, and disembarkation via the Elite/Suite Disembarkation Lounge. While visiting ports that require taking a launch to shore, suite occupants are furnished Priority Tender Disembarkation Tickets – a nice time-saving touch.

Time for dinner

It was soon time for our initial dinner on board the Star Princess. The first night aboard a cruise ship is a casual affair, so after cleaning up a bit, we made our way down to the Portofino Dining Room on Deck 6.

The Maître d’hôtel was busy orchestrating the process of showing the first diners to their assigned tables. Remember when everyone ate at either an “early” or, “late” sitting? These days you can dine in traditional fashion or decide to eat at any time you choose during dining hours. There are advantages to both practices – it is clearly a matter of personal taste.

That’s entertainment

After a sumptuous dinner, it was time for our opening night of entertainment in the Princess Theatre on Deck 6 and 7. The first show included the entire cast in an extravaganza review. The large two-story theatre was packed, but comfortable, and everyone enjoyed the lavish musical production.

We took a stroll around the Lido deck before returning to our stateroom after the show. Not quite ready for bed, we turned on the TV, and watched our first movie from the library of closed circuit films. It was an oldie, An Affair to Remember, starring Cary Grant and Deborah Kerr – a quintessential tearjerker with the plot starting on a cruise ship. What could be more apropos for the setting?

Days at sea

It took four days to reach our first port of call in Hilo. We travelled 2,003 nautical miles (2,303 highway miles) from San Francisco. The time passed quickly.

Days at sea can be quiet or exciting – it’s your choice. You can shop endlessly in the myriad Ship’s Boutiques or…

: Catch up on emails at the Internet Cafe

: Sit and listen to the String Quartet in the ship’s atrium lobby

: Preview the art auction

: Have a workout in the extensive health facility

: Learn to paint

: Pizza, hot dog, hamburger? May we help you?

: Try your luck at gaming – the Casino is open

Having your teeth whitened is another option, as is enjoying sundry Spa indulgences, snoozing by one of the Pools, and chatting it up while enjoying the entertainment at your choice of the many Bars and Lounges. There is also the opportunity to watch Movies outdoors or indoors, peruse the Library, read, and of course – eat.

The ship’s master

: Captain Edward Perrin

On one of our days at sea, we had an opportunity to interview the ship’s captain. At the time of our sailing, the master of the Star Princess was Edward Perrin who hails from Dorset, England. As is usually the case, Captain Perrin was most congenial and very willing to share stories about his ship and experiences at sea.

We always ask sea captains what they like best about their jobs. Captain Perrin revealed that he most enjoyed the ability to have a positive impact on people’s lives – both crew, and passengers. He gave an example of an elderly couple who saved all their lives to take a cruise. They approached him with the problem that they had no more money to spend while on the cruise. Captain Perrin summarily wrote a list of “free” things the couple could do on their cruise vacation. They were elated, and the good Captain was equally gratified – it made his day, and he has never forgotten that wonderful feeling of satisfaction.

: Captain Perrin with Terri Lynn Cybuliak, the Star’s Hotel General Manager

Where passenger services are concerned, an important member of the crew is the Hotel General Manager. On the Star Princess, that was Terri Lynn Cybuliak, and she greatly contributed to our fun discussion.

As we have mentioned in previous cruise articles, ship’s captains are contracted to be masters for months, not years, and therefore transfer from ship to ship quite frequently. Keep an eye out – you may very well find Captain Perrin at the helm of your next Princess cruise.

Attention on the bridge

After our meeting, Captain Perrin invited us to join him on the bridge. The ship’s bridge is always manned 24-hours a day by two officers working four-hour shifts in a three-watch system. It is interesting to witness the vast array of sophisticated systems that run these mega ships in a controlled and quiet atmosphere.

: No more ship’s steering wheel

: In my next life…

The control seats on this oceangoing Star Wars style bridge are very comfortable.

Dining in the specialty restaurants

: Typical main on Princess Cruises

All the food aboard the Star Princess, and most other cruise ships for that matter, is quite delicious. It is amazing that seagoing chefs can prepare thousands of assorted meals daily, and do it with such finesse.

People always ask, “If all the sit down meals are included in the price of the cruise, why would anyone pay extra to eat in a specialty dining room?” The answer is quite simple – intimacy – and a little something extra special for an important occasion.

: Extra special services highlight a romantic evening in a specialty restaurant

: Doesn’t that look scrumptious?

Each specialty restaurant has its own kitchen, so there is just a touch more attention to detail in the food preparation and presentation. The waiters have fewer tables to attend, and the overall experience is that of eating in a truly fine restaurant. The extra charge is never extravagant, and the experience is worthwhile.

Avoid disappointment, reserve your specialty restaurants early.

Our recommendations

Throughout the years, we have enjoyed many cruises, and Princess Cruises is one of our favorite lines. It provides first time cruisers with an enjoyable introduction to cruise vacationing, and it offers seasoned cruisers a nice selection of accommodations and amenities. Whatever your wallet dictates, a Princess Cruise will provide good value for your vacation dollars.

If you go

San Francisco International Airport is about 20 miles and a $65 taxi ride to the Cruise Terminal or Hyatt Regency. Your travel agent or Princess Cruises can also arrange transfers to and from the airport, but if there are two passengers involved, we recommend taking a cab, it’s a lot less hassle.

To contact Princess Cruises click *here* the SF Hyatt Regency *here*

A final note

The San Francisco Cruise Terminal is presently located at Pier 35. That will change when the America’s Cup Headquarters pulls up stakes from Pier 27 sometime around September 2013 – after the US (hopefully) wins the Cup.

After a quick facelift and the addition of a new park at the site, the vastly improved cruise terminal at Pier 27 will be capable of handling larger ships, and will come with expansive views of the City including Telegraph Hill and Coit Tower, the Ferry Building, and the Bay Bridge.

: Before we go – chocolate anyone?

Happy travels!

You can see the world with Google Maps. http://maps.google.com/

If you do spend additional time in the San Francisco area, you might like to read these other stories by Wayne and Judy. Click on the subjects below.

Discover a luxurious hideaway in the California Gold Country

Enrich your San Francisco vacation with a stay at the Inn at the Presidio

How to have the most fun on a scenic coastal drive between San Francisco and Los Angeles

Napa Valley is a great getaway

Calistoga is not just another pretty town

A California boutique hotel in charming Half Moon Bay

Cavallo Point: San Francisco’s exciting and historic Golden Gate hideaway

The best whale watching tours out of San Francisco

Everybody loves the sea lions at Pier 39 in San Francisco

The Sausalito houseboat community